Starting therapy can feel like a big step — and we’re here to make your experience feel safe, supportive, and meaningful. We offer a range of solutions designed to meet your needs and goals. Our therapists tailor their interventions to help you move forward in life with healing and confident purpose.

From your very first session, you can expect a warm and welcoming environment where you can speak openly. We believe that people come from all walks of life – just like us - and we believe that change occurs in a healing and compassionate environment.

Therapy is highly collaborative – our therapists will work with you to understand your goals, challenges, and strengths. Together, you’ll create a plan tailored to your needs in order to achieve your goals for therapy

Our therapists work with children, adolescents, and adults.

Therapy is a personalized process, so session frequency, length, and duration are all determined on an individual basis. Typically, at your first therapy sessions, you will work with your therapist to determine the best course of care and session frequency. Once you’ve made your first appointment, we encourage you to reflect on why you are seeking therapy. Bringing these reflections to your first appointment will help your therapist determine the recommended interventions authentic for you.

Change occurs in various speeds: some clients come for short-term support around a specific issue, while others engage in longer-term personal growth. Whatever your need may be, we move at a pace that feels right for you. The right pace and length of therapy is the one that helps you achieve balance and peace in your life.

Privacy is the foundation of therapy. We uphold confidentiality as a top priority. Our therapist strictly adhere to licensing state laws, codes of ethics, and professional standards for privacy.

Your therapist will keep all information shared in your sessions confidential unless what is shared poses harm to you and/or others.

Clients are encouraged to ask questions about confidentiality at any time. Understanding these limits helps ensure transparency and informed consent in the therapeutic relationship.

The following links provide additional information regarding the code of ethics and state laws we are required to follow:

• Code of Ethics - Association for Marriage & Family Therapy

• Code of Ethics - American Counseling Association

• Code of Ethics - National Association of Social Workers

No. Only a medical doctor (MD or DO), nurse practitioner (NP) or physician’s assistant (PA). These professionals have medical training and prescribing authority under the state which they are licensed.

What we can do is:

• Provide therapy and counseling

• Diagnose mental health conditions

• Develop treatment/growth plans

• Provide coping strategies and skill-building

• Coordinate care with medical providers

We often refer and work collaboratively with prescribers if medication may be helpful.

Our standard administrative office hours are Mondays through Thursdays, 9am-5pm. Phone calls and appointment requests will be answered during standard office hours, responses within 48-business hours.

Our therapists’ office hours vary. In general, Mondays through Thursdays 8am to 9pm, Fridays until 3pm, and Saturdays. Each therapist sets their own schedule.

To reschedule or cancel an appointment, we ask that you notify your provider at least 48-business-hours prior to your appointment.

Sessions that are not rescheduled or cancelled 48-business-hours prior to the scheduled appointment time will be billed a no-show fee of $130 (this excludes contagious illnesses, medical emergencies, death in the family, and inclement weather).

In the event that three consecutive sessions are missed, the therapeutic contract will be terminated.

We cannot bill your insurance carrier the cancellation fee, as a result, you are responsible for payment.

Our therapists are all in network with most Aetna and BCBS insurance plan. As of Feb 2026, we have several therapists going through the process of getting enrolled with Medicare and United Health. Please refer HERE for additional information regarding insurance and fees.

For any billing questions, please reach out directly to Billing@AchieveBalanceTherapy.com

Please allow up to 48-business-hours (Monday through Thursday, 9am-5pm) to receive a response.

Under the federal No Surprises Act, health care providers are required to provide clients who are not using insurance (or who choose not to use insurance) with a Good Faith Estimate of expected charges for services.

You have the right to receive a written Good Faith Estimate explaining the total expected cost of any non-emergency services. This includes the cost of therapy sessions and any other services reasonably anticipated as part of your care.